Cookie Statement

Cookies Statement

A 'Cookie' is a small piece of text that a website places in the browser of your (mobile) device. The cookie allows the site to remember who you are and serves a number of purposes.

On some of our websites, a banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities.  A secondary type of cookie referred to as "user-input" cookies may still be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner. Your selection will be saved in a cookie and is valid for a period of 90 days. If you wish to revoke your selection, you may do so by clearing your browser's cookies.

Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser's settings (often found in your browser's Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our websites' features.

Further information about managing cookies can be found in your browser's help file or through sites such as www.allaboutcookies.org.

How to disable cookies?

If you would like to block cookies, you can do so for the browser you use.

When you disable cookies, remember that some graphics may not appear correctly, or that you may be unable to use certain applications or online services.

If you wish to delete the placed cookies, you may do so by clearing your browser's cookies.

You will find more information on how disable and/or delete cookies at the following link: http://www.aboutcookies.org/default.aspx - click on how to control or delete cookies.

 

Types of Cookies

“Session” Cookies are stored in the device’s memory only during a user's browsing session and are automatically deleted from the user's device when the browser is closed.

“Persistent” Cookies are stored on the user's device and are not deleted when the browser is closed, unless deleted by you. Permanent cookies can retain user preferences for a particular website, allowing those preferences to be used in future browsing sessions.

Below is a list of the types of cookies used on our web sites:

Purpose Description Type&Expiry
Performance (i.e., User's Browser) Our web sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).

Session

Deleted upon closing the browser

Security (e.g. Asp .NET) Cookies If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas. 

Session

Deleted upon closing the browser

Site Preferences Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account. 

Session

Deleted upon closing the browser

Privacy Preferences Collects the 'privacy consent status' of a site visitor

Persistent

Deleted automatically after 90 days

Analytical

We use several third party services to help us understand how site visitors use our web site. This allows us to improve the quality and content on our websites for our visitors.

Collected data includes: number of unique visitors, search terms, location (country code) of visitor, date, duration and frequency of visits, used hardware, browser type, marketing campaign data.

Persistent

Deleted automatically after five years if you no longer visit our websites.

Flashtalking In order to improve our marketing campaign we use third party services to measure the effectiveness of our produced display advertising leading visitors to our website, to make decisions on ad spending. Reporting happens on an amalgamated data level, not on individual user level.   
Site visitor feedback (Perceptions)

We use a third party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times.

The first cookie (1) is set if the visitor is not invited to participate in the survey, and is used to ensure visitors are not invited after their first page view.

The second cookie (2) is set if the visitor is invited to participate in the survey, and is used to ensure the visitor is not invited again to participate for a period of 90 days.

1 Session
Deleted upon closing the browser

2 Persistent
Deleted automatically after 90 days or presenting survey invite

Social sharing (e.g. Gigya, Google+, Facebook, Twitter)

We use third party social media widgets or buttons to provide you with additional functionality to share content from our webpages to social media websites and email.

Use of these widgets or buttons may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on webpages properly (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our websites. We encourage you to review each provider's privacy information before using any such service.

Reporting happens on an amalgamated data level (#shares), not on the individual user level.

Persistent

Deleted automatically after two years if you no longer visit our websites.

Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our websites and geographic origin of visitor trends, and not to identify individual visitors.